How to Target Innovation

When I conduct executive training, one of my favorite activities requires participants to consider a typical set of processes common in the insurance industry: Develop Products and Services, Customer Service, Manage Revenues, Manage Distribution Channels, Market Products and...

Quote of the Day

Antony from Sydney, Australia has sent me dozens of great quotes. Today, he is providing his own personal quote. “I just realized that few of the greatest things I’ve achieved in this life were planned years before. On the contrary, the greatest opportunities would...