Latest Posts

We live in a world of clickbait and hyperbole. Although this might catch someone’s initial interest, it may have a negative long-term impact on your customer. Equally, businesses have been told to shoot for creativity, but often this only leads to confusion. I recently had dinner at a restaurant in a boating community. I needed […]

I was recently interviewed by Roche for a two-part series about innovation in healthcare. Interview #1 – Create a Culture of Innovation: The primary focus of this interview was on how to create a culture of innovation. My definition of innovation Why thinking outside the box can reduce innovation A video with my “brick” exercise […]

I was recently interviewed by Trusted Magazine. They asked me four questions about my career: How could you describe your career path in a few words? What was your most challenging experience and has it changed your mindset? Based on your experiences, what skills should an entrepreneur develop in 2023? Based on your recent experiences, […]

Although I have six published books under my belt, there is always something new to learn. In the past, I would write the manuscript and then have the publisher complete the editing, layout, and cover design. After that, the book magically appeared in bookstores. Readers only saw the book when it was in finished form. […]

For the past few years, organizations have been reactively responding to disruptions caused by the pandemic. This has led to another pandemic, one of perpetual pivoting. Organizations have been spinning in circles, dissipating energy, causing confusion, and burning out employees. It is for this reason that I have been writing my seventh book. It is […]

Combining the digital and physical worlds enhances both. Let’s get phygital is not a song by Olivia Newton-John. It is about how your organization can leverage the blending of the physical and digital worlds. For most of history, we were a physical society. We met in person and all interactions occurred with physical products. Then, […]

In my push to get the manuscript done for my next book, I (once again) locked myself in a hotel room to stay focused. People have asked me what I do during these sessions and how I get organized. The process is really very simple. I choose a place that has a full kitchen. For […]

This is post #3 about the writing process for my next book. Here’s #1 and #2. Sometimes a challenge for people in writing is making the time or having the support. Admittedly, I’m a pretty good self-motivator. I make the time. Quite often I lock myself in a hotel for a week or two so […]

Given my last post about my next book generated so much interest, I’ve decided to document my journey here in the hopes that it benefits others. This is book number 7. Although I have published books as far back as 2001 (with an even earlier one from 1996 when I was at Accenture), I am […]

Yesterday I submitted the manuscript for my next book to early readers. Although this is book number seven, I am using a different strategy than I have in the past. The big influencers were two books I read on the writing process: Write a Must Read by AJ Harper is a truly fantastic book. The […]

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