Solve Your Most Complex Problems

A Systematic Approach to Problem-Solving and Innovation for Everyone in Your Organization

What if you and your team could learn how to solve your most difficult problems?

What if everyone had the tools to find better solutions quickly?

What if in three months you solved your biggest challenges – and were able to get immediate value?

The key to finding better solutions is asking better questions. And to ask better questions you need a repeatable, predictable, and learnable process.

Introducing the Invisible Solutions group learning program. During this 16 week program, you will learn how to reframe and solve your most difficult problems. This isn’t theory; this is about practical application and problems solving.

Included in the program are:

  • A custom video to kick-off the program
  • Two live video calls with Stephen Shapiro
  • Videos that explain the process with examples and stories
  • Each video is accompanied by an instructor’s manual with lessons, questions, and tools.

After watching each video, the group discusses and applies the content to solve their most difficult problems. You produce real-results.

Custom Video: Setting Up the Program for Success

The program starts with a custom video from Stephen Shapiro sharing the process of problem-solving and how to go through the program to get the greatest results. Stephen will explain how to ask an important question. By the end of the program, not only will you have learned a process for solving complex problems, but you will also have solutions to your most important challenges.

Weekly Video Segments: The Basics of Problem-Solving

For the first 8 weeks, you and your team will receive a 10 to 15-minute “videobook” segment of Stephen reading his book Invisible Solutions. Think of it as an audiobook on steroids; video with animations to enhance the experience. (see a sample below)

This covers the first section of the book which is background on problem-solving, including a number of exercises designed to challenge participants and get them thinking in new ways. The topics include:

  • A Left-Brained Approach to Innovation
  • Why Better Questions Lead to Better Answers
  • The Impact of Poor Questions
  • Why We Ask Terrible Questions
  • An Overview of the 25 Lenses for Reframing

First Live Call: Reflection and Using the 25 Lenses to Solve Problems

Now that you and your team have learned the basics, it is time to start the real application. Therefore, it is critical that everyone deeply understands the process of reframing and solving problems. On a live video call just for your organization/team, Stephen explains the process and then demonstrates the application real-time by solving a real-world problem. Everyone will leave this call understand HOW to solve problems and how to use the tools. In addition, everyone will identify one problem they want to solve over the next 5 weeks.

Daily Short Video: The 25 Lenses

We now move to the real problem-solving. This is an innovation sprint where each day you will learn about a new lens with a short 2.5 minute video. The video tells you about the lens, when to use it, how to use it, and examples of it in action. Then each day you will spend 10 minutes applying the lens to the one problem you previous defined. After 5 weeks of practice and application, you will understand the process deeply, have build a habit, and have solutions to your challenging problem

Second Live Call: Reflection and Looking Forward

Now that you have experienced and applied the process, you will almost certainly have question. So it is time for a live Q&A call where Stephen will answer any questions you might have. This will be recorded and posted in the program’s portal.  He will also share what to expect over the next few weeks.

Weekly Videos

The final three weekly video segments explore how to apply the problem-solving process you learn to driving a culture of innovation. These videos focus on a concept called Challenge-Centered Innovation and Stephen’s FAST Innovation Model (Focus, Ask Shift, Test). The conversations surround differentiation, breakthrough thinking, and failure.


Here are the first three minutes of the introduction of the videobook:

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