TLC Engineering Solutions
PIVOTAL Tools, Templates, and Other Useful Content
Welcome TLC Engineering Solutions!
Here you will find a variety of materials that will help you go deeper into the work we covered during our April 26, 2025 session. This page will stay active until July 26, 2025.
If you enjoyed my presentation and want to connect, you can find me on LinkedIn.
PIVOTAL TOOLS
Get your copy of the PIVOTAL audiobook here (An email address is required. Please be sure to create a BookFunnel account to save your book for the future)
The following document contains quite a bit of content:
- All of the key graphics from the book
- An overview of what it means to be PIVOTAL, including definitions
- The Innovation Targeting Matrix (ITM)
- The 5Ds of Differentiation
- The Framework for Desirability
- Questions to ask yourself and others to help determine your differentiator

Artificial Intelligence (AI) and the Innovation Targeting Matrix
Is AI a differentiator? Or is it just table stakes? How do you determine where to invest your energies?
In this 11-minute video, I share the Innovation Targeting Matrix framework and its application to AI.
My TEDxNASA Speech from 2009
Sometimes Rocket Science Isn’t Rocket Science
My Baggage Claim Story
Here’s a video from my previous book, Invisible Solutions. I think you’ll like it! If you do, be sure to buy that book too.
