Innovation Insights
by Stephen Shapiro

E23 Stop telling people what to do web

Podcast E23: Stop Telling People What To Do

Thought leaders for years have told people what to do. They write books, shoot videos, and create online training programs. Consultants on the other hand do all of the heavy lifting for their clients, implementing the solutions. But what if the key to creating more value for your customers/clients – and for your business – requires a different type of solution?

In this episode, I share three categories of support you can provide your clients:

  1. Tell me – tell people what to do
  2. Enable me – give them the tools so that they can do it on their own
  3. Do it for me – implement the solution for your client

As you will hear, the “enable me” category might be the one with the greatest value to your clients and to your business.

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