Previously I discussed why we don’t want to ask questions that are overly abstract/broad. Today we explore why the opposite – asking questions that are too specific – can also lead to less than stellar solutions. The example in today’s video is one of my favorites: The Exxon Valdez tanker spill. For nearly 2 decades a solution eluded experts. Only when the question was changed to one that was less specific was a solution quickly discovered. Enjoy!
