Innovation Insights
by Stephen Shapiro

  This article was published on the American Express OPEN Forum. The title you see here on this blog was rejected by them and replaced with “The Art of Decision Making.” I decided to retain

I recently gave a presentation on innovation for a company that sells travel packages online. The presenter who preceded me was the executive in charge of creating the technology that automatically sends follow-up e-mails to

Being a professional speaker on innovation, I attend a lot of conferences and meetings. And I am always amazed at how poorly most meetings are run. One things in particular disturbs me… When meeting time

  This article was published on the American Express OPEN Forum. When I sent in the article, I called it “If you focus on the hot dog, you might go hungry.” Clearly they didn’t like

I just returned from a fantastic weeklong cruise to the Southern Caribbean and noticed that it was structured similarly to others that I have enjoyed in the past. Immediately upon arrival, there is much fanfare:

People often live by the saying: if you want to get something done right, you need to do it yourself. While I have heard people toss this phrase around like a badge of honor, there

I am happy to announce that my next book will be published by Portfolio Penguin on September 29, 2011. The title? Best Practices Are Stupid: 40 Ways to Out-Innovate the Competition. This book contains 40

Researchers often throw around the Edison quote, “I have not failed 700 times. I have not failed once. I have succeeded in proving that those 700 ways will not work. When I have eliminated the

My friend Susanne and I were recently playing a trivia game, a game in which she excels. However, at one point, she got a couple wrong answers in row. “Urgh,” she blurted out, “every time

I travel the world extensively. And during these jaunts, I am always interested to hear of the differing points of view held by others about American culture. One commonly-held perception is that Americans are self-centered,

I know St. Patrick’s Day has passed, but it got me thinking about the concept of luck. Have you ever met people who are consistently lucky? It is as if they are always in the

Last week I spoke at the launch of the Navarra Factori, an innovation center near Pamplona, Spain. This government backed initiative is designed to help stimulate creativity and innovation in the region. I was the

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