Interview on Andy Paul’s ACCELERATE! Podcast

I’ve been on some cool podcasts lately, and here’s another. This time I was with Andy Paul, a sales guru. Nice guy. We had a great conversation about the relationship between sales and innovation. Listen to it here KEY TAKEAWAYS (from Andy’s site) [2:23] Stephen says the single biggest challenge facing sales reps is the […]

Innovation Minute #25: How to Conduct Healthy Experiments

Today we continue the “Test”” part of the FAST Innovation Model (Focus, Ask, Shift, Test). In the last video I discussed why confirmation bias will cause you to run faulty experiments. In this episode I share several techniques for overcoming this issue. Be sure to watch the previous videos! Transcription: Today I’m going to give you […]

Innovation Minute #24: Confirmation Bias

Today we continue the “Test”” part of the FAST Innovation Model (Focus, Ask, Shift, Test). In the last video I mentioned the need to focus on experiments. Unfortunately most experiments lead to ultimate failure due to a psychological tendency we have. Be sure to watch the previous videos! Transcription: Today I am going to talk about […]

Innovation Minute #23: Don’t Fail; Experiment

Today we move to the “Test”” part of the FAST Innovation Model (Focus, Ask, Shift, Test). Although failure seems to be the buzzword in innovation, it is actual detrimental to an organization’s success. There is an alternative: experiments. Be sure to watch the previous videos! Transcription: Today on the Innovation Minute, I’m going to talk […]

An Inside Look at Fidelity’s Customer-Driven Innovation

Relevancy, Not Novelty Good innovators know that you always start with your customers’ needs or problems. In fact, studies show that a lack of customer insight is the number one cause of innovation failure. When looking to study innovative industries, financial services companies rarely comes to mind. Instead we equate financial services with a conservative and risk-averse […]

30-Day Innovation Challenge

You hire a speaker. Everyone leaves the event motivated. And then what? One study shows that immediately after a 10-minute presentation, listeners only remembered 50% of the content! A day later that number dropped to 25%, a week later it was 10%, and as the days passed, everyone forgot everything altogether. Of course, some speeches are […]

Blackjack and Innovation

As I write this, I am in Las Vegas, a place sometimes referred to as Lost Wages. For the past two nights, I hit the blackjack tables for some fun. Fortunately I am ahead…so far. I like blackjack because it is a game of probability – and only probability. It is fun to watch other […]

Innovation Philosophy Transcription

I recently posted my 6-minute animation video that explains my innovation philosophy. If you prefer it in written form, here it is…Enjoy! *** Innovation. You know it is essential for long-term growth. You are clear that it’s the key to beating the competition. And… you avoid it like the plague. Why? There are MANY reasons organizational […]

Innovation Philosophy Video

Many people have asked me to summarize my innovation philosophy. Although I have many articles on the topic, to make it easy, I decided to create a 6-minute animation. This video summarizes the three key mistakes companies make when innovating – and what they can do to address those issues. Following these steps can lead to […]

Interview on SiriusXM Business Radio

Yesterday I was on SiriusXM’s Business Radio show “Innovation Navigation.” During the 25 minute interview with Wharton Professor, David Robertson, I discussed my perspectives on how to create a culture of innovation. The show is only available through SiriusXM. If you are really interested in hearing the show and you don’t have a subscription, you can sign up […]