Enhance Productivity and Efficiency with Stephen’s Innovation Insights

Innovation Insights by Stephen Shapiro

You Don’t Know Your Customers

Just because you KNEW your industry and customers, doesn’t mean you KNOW them. Our past experiences can limit our ability to see new opportunities. 

According to the World Economic Forum, complex problem-solving is the most important soft skill companies and individuals need right now. I would argue that complex problem-formulation is what is needed.

The latest videobook installment

Chapter 1 Segment 7 (2:47)

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