What if a great way to find better solutions is to look for terrible ideas? This is lens #20 from Invisible Solutions.
In this episode, I share several examples of how seemingly bad ideas become great ideas. For example, you will learn how firing all of the safety inspectors led to higher safety levels.
Also, I use the lenses to solve the problem: How can we provide 24/7 support globally to our customers without being available 24/7?
To address this problem, we use three lenses:
- #11: Resequence
- #12: Reassign
- #24: Variations