What Aren't Your Customers Telling You?
During a recent podcast, the interviewer, Fei Wu, asked me, “What is a question that other interviewers have not asked that you would like me to ask?” I’ve never been posed that question before in over 100 interviews. The conversation was being recorded and felt pressure to answer quickly. I was unable to process the […]
2 Part Interview on Fei's World
I was recently interviewed by Fei Wu for her Fei’s World podcast. She is a fantastic interviewer. It was truly a conversation that meandered to a lot of different, yet related topics. We discussed concepts such as: Innovation Asking Better Questions and Creating Better “Briefs” Confirmation Bias The Impostor Syndrome Public Speaking How to Engage […]
Mastery is Not Enough
Think about the last time you went to your favorite restaurant. Was the quality of the food the only reason you enjoyed it so much? Or were there other factors? Décor? Service? Overall atmosphere? Other intangibles? If you can, recall a time you needed technical support and were 100% pleased with the service. Was your […]
Voices of Experience Transcription
Last week, I posted the audio of an interview where I shared some thoughts about innovation in the speaking industry – and in general. You can listen to the audio, or read the transcription below. Michael: With this month’s emphasis on innovation, I can’t think of a better person to speak to than leading edge keynote […]
Be the Source
Last week while in Vegas, I saw Larry the Cable Guy off in the distance. I expected everyone in the room to be flocking to him. Although a few people went up to get their picture taken with him, he was pretty much left alone. I decided to go over and talk with him. I […]
My SUCCESS Magazine Article is Online
For those of you who missed my article on “4 Great Ways to Make Breakthroughs,” you can now read it online. Here’s the beginning… Steve Jobs, Apple’s maverick co-founder, once said, “Creativity is just connecting things…. Creative people… connect experiences and synthesize new things…. They were able to do that [because] they’ve had more experiences […]
Differentiation, Expertise and Opposites
I was recently interviewed for the National Speakers Association’s “Voices of Experience” CD. Each month, experts are interviewed about topics relevant to the speaking industry. For the September 2014 issue, I was asked to talk about innovation and professional speaking. In this 6 minute minute interview, I discuss why: we need to differentiate ourselves as […]
Interview on SiriusXM Business Radio
Yesterday I was on SiriusXM’s Business Radio show “Innovation Navigation.” During the 25 minute interview with Wharton Professor, David Robertson, I discussed my perspectives on how to create a culture of innovation. The show is only available through SiriusXM. If you are really interested in hearing the show and you don’t have a subscription, you can sign up […]
Three Good Uses of Best Practices
Today I was interviewed on SiriusXM’s “Business Radio.” The conversation started with the show’s host, Dave Robertson, a Wharton professor, asking me why I thought best practices are stupid. I gave him the three reasons that you’ve read about before on this blog: While you are implementing someone else’s best practice, they’ve already moved on to the next practice […]
SUCCESS Magazine – Breakthrough Thinking
In the October 2014 issue of SUCCESS Magazine, you will find a 3-page article by yours truly on “breakthrough thinking.” It is one of this month’s cover. Be sure to get your copy before the November issue replaces it!