My Baggage Claim Story and ChatGPT

Like millions of others, I have been playing around with ChatGPT. In an earlier post, I asked it some generic questions and got some generic responses. So I decided to put it to the test and see how it would do with my Invisible Solutions content. Can the AI system reframe problems better than the […]
Are You A Pessimist, Optimist, Engineer, or Innovator?

I’m locked away in a hotel this week working on my next book. Today I want to share one small section which gets at the heart of the premise. It’s a story you may have heard, with a twist… Although you may have heard the story of the optimist and pessimist who look at […]
Invisible Solutions® Mastermind

It is finally here – my Invisible Solutions® Mastermind. As a reader of this blog, you know how passionate I am about innovation. I truly believe that it is the key to solving your most complex challenges and revealing hidden opportunities. Over the past 25 years, I have worked with hundreds of organizations to support […]
Invisible Solutions Named One of the Best Business Books of the Year by Foreword Indies Book Awards

In 2020 I made a strategic decision to hybrid publish Invisible Solutions (vs a traditional publisher, such as Penguin who published my two previous books). This gave me complete control over every aspect of the book: the content, the title, the cover design, the interior layout, the book quality, etc. I doubt a traditional publisher […]
Interview in Investor’s Business Daily

I was recently interviewed for an article for Investor’s Business Daily. The topic of conversation was how reframing a problem can lead to better solutions. Here is the very start of the article: Racing to stay a step ahead of rivals, leaders often rush to find new innovations. They state a problem and tell their […]
People Don’t Want Creativity

People don’t want creativity. They may say they do, but there is a strong anti-creativity bias in most organizations. And unfortunately this bias happens at an subconscious level. This video shares some interesting findings from a study by Cornell University (my alma mater) – and the implications. Note that the video talks about “newness.” In […]
You Don’t Know Your Customers

Just because you KNEW your industry and customers, doesn’t mean you KNOW them. Our past experiences can limit our ability to see new opportunities. According to the World Economic Forum, complex problem-solving is the most important soft skill companies and individuals need right now. I would argue that complex problem-formulation is what is needed. The […]
Good To Gone

Your past success can lead to future failure. If you are focused on opportunities based on your past experience, you may be solving irrelevant problems. This segment is called “Good to Gone” as we discuss some of the companies that were once the largest in their industry, but they are now gone or on life […]
Don’t Think Outside the Box, Find a Better Box

Today’s videobook installment moves us down the path of reframing problems a better way. We often hear the expression, “think outside the box.” But what if the key to better innovation and problem-solving is “finding a better box?” It’s not the expansiveness of your thinking that limits your range of solutions. You are often just […]
Avoid Overly Specific Questions

Previously I discussed why we don’t want to ask questions that are overly abstract/broad. Today we explore why the opposite – asking questions that are too specific – can also lead to less than stellar solutions. The example in today’s video is one of my favorites: The Exxon Valdez tanker spill. For nearly 2 decades […]