NEW BOOK: Pivotal: Creating Stability in an Uncertain World 

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A Gift: The First Nine Chapters of Best Practices Are Stupid Audiobook

Best Practices Are Stupid Audiobook

A gift to 100 people… My Best Practices Are Stupid was published in 2011 by Portfolio Penguin. However, they never created the audiobook. Given some fantastic AI tools available today, I finally created the audiobook using my voice clone. It sounds 99% like me. It’s truly mind-blowing. And I am giving the first nine chapters […]

People Don’t Want Creativity

People Don't Want Creativity

People don’t want creativity. They may say they do, but there is a strong anti-creativity bias in most organizations. And unfortunately this bias happens at an subconscious level. This video shares some interesting findings from a study by Cornell University (my alma mater) – and the implications. Note that the video talks about “newness.” In […]

You Don’t Know Your Customers

You Don't Know Your Customers

Just because you KNEW your industry and customers, doesn’t mean you KNOW them. Our past experiences can limit our ability to see new opportunities.  According to the World Economic Forum, complex problem-solving is the most important soft skill companies and individuals need right now. I would argue that complex problem-formulation is what is needed. The […]

Asking Better Questions (videobook)

Invisible Solutions C1S1

Today we get into the meat of the Invisible Solutions book. Chapter 1 starts with my baggage claim story. Here it is, exactly how it appears in the book. Enjoy! P.S. If you missed the introduction, you can watch it here.  

The Introduction to Invisible Solutions

Today I share with you the introduction to my latest book, Invisible Solutions: 25 Lenses that Frame and Help Solve Difficult Business Problems. But instead of sharing a boring PDF, here is the videobook version – broken into three parts. The videobook is the unabridged reading of the book with cool graphics and animations. I will be […]

Invisible Solutions Audiobook Available

Audiobook cover

I am thrilled to announce that the audiobook version of Invisible Solutions: 25 Lenses that Reframe and Help Solve Difficult Business Problems is now available. You can buy it on Audible, Amazon, Audiobooks.com, or any number of places around the world. Given the current situation, we are all struggling with more challenges than ever. Now is […]

Creating Enablement Tools

enablement tools

Are you a service-oriented business? Are you looking to create products to support your business? If so, this 2:45 video will provide a framework to help you create the greatest value for your customers – while helping you scale your business. Visit www.InvisibleSolutionsBook.com to learn more about the book I refer to in the video. […]

Invisible Solutions Video Book Introduction

Video Book Intro

When you buy a book, you have options: print book, e-book, or audio book. But did you know that soon you will have the opportunity to buy video books? I’m working with Primeau Productions to create this new product for Invisible Solutions. It is like an audio book that includes elements for visual learners such as […]

The Evolution of My Speaking Video

Me on stage

In a post last week, I shared with you my most recent demo video. Over the years, I’ve had several different versions. In this post, I share my four primary demo videos from over the years. Although I’ve had other videos for specific purposes (e.g., a Personality Poker demo video), they aren’t included here. I’m […]

Interview on Ian Altman’s Grow My Revenue Business Cast

Ian Altman Interview

I was recently interviewed by the amazing Ian Altman. When it comes to growing businesses, this guy rocks! His podcast is called “Grow My Revenue Business Cast.” Here’s the copy from his his site about our episode: My guest today is speaker, author and innovation expert Stephen Shapiro. Stephen believes all companies need to innovate […]